Shop policies

Privacy Policy

Last updated 27 October 2026

This policy explains what personal information The AUBI Studio collects through theaubi.com, why, and what you can ask us to do with it.

What we collect

  • When you buy: your name, email address, billing country and address, and your order details. Card or payment details are entered with our payment partner; we never see or store your full card number.
  • When you contact us or book a call: your name, email address and anything you choose to tell us.
  • When you sign up for a free resource: your name and email address.
  • When you visit the site: basic technical information such as your browser, device and pages visited, through cookies. The shop uses cookies to keep your basket and checkout working.

Why we use it

  • To process your order, deliver your downloads and send receipts (to fulfil our contract with you)
  • To answer your questions and give support
  • To send emails you have asked for, such as a free resource and related tips. You can unsubscribe at any time from the link in every email
  • To keep records we are required to keep by law, such as tax and accounting records
  • To keep the site secure and working properly

We do not sell your personal information.

Who we share it with

Only with the services we need to run the shop, and only what they need: our website host, our payment partner, our email provider, and our accounting tools. Some of these are based in other countries, so your information may be processed outside the country where you live, under their own safeguards.

How long we keep it

Order records are kept for as long as tax and accounting rules require, usually up to eight years. Email list details are kept until you unsubscribe. Messages are kept for as long as they are useful for supporting you.

Your rights

You can ask to see the information we hold about you, correct it, delete it, or stop us using it for emails. Depending on where you live, you may have further rights under data protection laws such as the GDPR. Email hello@theaubi.com and we will reply within 30 days. You can also complain to your local data protection authority.

Children

The shop is for adults running a business. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

The AUBI Studio, run by Syeda Aliya.
Email: hello@theaubi.com